How to configure SMTP for Email channel?

Step 1. Go to Settings > Inboxes > Email Inbox settings page.

inbox_settings

Step 2. Select "Configuration" tab.

configuration

Step 3. To enable SMTP, select checkbox "Enable SMTP configuration for this inbox"

enable_smtp

Step 4. Fill up below fields and click on "Update SMTP settings".

Address
Port
Email
Password
- 2-step enabled Gmail accounts. Refer : Generate app password
- All other Gmail accounts. Refer: Allow less secure access
Domain

smtp_details

Step 5. Open an existing email Conversation in Chatlake.

Step 6. Type a reply message for the conversation and click on "Send" button. Verify that mail has delivered.

email_delivery_status

Step 7. Check receipient inbox for the delivered email.