How to create Email channel?
Step 1. Click on "Add Inbox" button from Settings > Inboxes page.
Step 2. Click on "Email" icon.
Step 3. Enter channel name, email and click on "Create Email Channel" button.
Step 4. "Add agents" to your email inbox.
Step 5. Hooray! You have successfully created a Email inbox. You will be able to manage emails in the Chatlake Inbox.
Step 6. Go to Settings > Inboxes > Email Inbox settings.
Step 7. Select "Configuration" tab.
Step 8. You can configure Chatlake email inbox in 2 ways.